frequently asked questions:
Our catalogue includes transfers, accommodation, and activities at your destination, as well as everything specified in the "Included Services" in the right-hand box.
The price of the trip does not include international flights.
Tourist tax to be paid directly at the airport (approx. US$30)
When you click "Make a Booking", we will contact you to confirm all the trip details. You will receive a price quote in writing and one of your agents will be available to answer all your questions. A 30% advance payment is required to guarantee your booking, and the balance must be paid 40 days before the departure date.
En el precio están incluidos todos los vuelos internos del itinerario. Dichos vuelos están sujetos a disponibilidad de la compañía aérea hasta el momento que se reservan en firme y se emiten los billetes.
Supervision of tailor-made trips:
If you have made any changes to the original tour using the "Customize your Trip" tool, one of our agents will supervise all the changes before formalizing the booking, to ensure that everything is in order. You will also be sent a price quote in writing specifying all the changes.
Once your purchase has been made, all the bookings included in your route may take 5 to 10 business days to confirm.
Specialized customer care:
As soon as you purchase the trip, we will contact you to tell you about the status of your bookings and provide you expert advice on your destination.
If you need assistance to make your purchase, you can chat online with one of our agents. Otherwise, you can leave us a message and we will contact you as soon as possible.
Purchase Terms and Conditions:
The other terms and conditions can be found via the following link: Purchase Terms and Conditions
Prices are valid until December 31. Supplements may be apply in Easter Week and Christmas (from December 20 yo January 15.